![]() You should see a lock next to your device's name and the date and time that the backup was created.On a Mac with macOS Mojave 10.14 or earlier, or on a PC with iTunes, from the menu bar at the top of the iTunes window, choose Edit > Preferences, then click the Devices tab. Step 4 Next, you can take a new backup of your iPhone with iTunes and set a new iTunes backup. ![]() Step 3 After the reset is done, your password will be removed. Confirm this action by entering your iPhone password. Step 2 Navigate to General, Reset, and tap on Reset All Settings.
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